FAQ

Where can I download the game?

You can search for the game by name in official app stores (such as the App Store or Google Play) to download it. Please ensure you download the official version to avoid security risks.

What should I do if the game fails to install?

Please check if your device has sufficient storage space, whether the system version meets the requirements, and ensure your network connection is stable. If the issue persists, try restarting your device and attempting again.

What are the device requirements for the game?

The game requires a relatively recent version of a mobile operating system, along with certain processor performance and memory space. Specific configuration requirements can be found on the game's details page.

How do I register a game account?

You can register using an email address, phone number, or a third-party platform account (such as a social media account). For specific options, please refer to the in-game registration process.

What should I do if I forget my password?

On the login screen, select "Forgot Password," then follow the instructions to enter the email or phone number used during registration to receive a reset link. After that, set a new password.

What should I do if the game is lagging or has high latency?

Check your network connection quality, close other background apps, or try lowering the in-game graphics settings.

How often is the game updated?

We regularly release content updates and optimizations, typically including minor monthly updates and major quarterly version updates. Specific update schedules will be announced in advance.

Will game data be lost?

As long as your account is active and not deleted, game progress is usually saved on the server. However, we recommend regularly linking your account to prevent unexpected issues.

What should I do if the game shows a "Network Unstable" prompt?

Switch between Wi-Fi/mobile data, restart your router, or enable airplane mode and reconnect. Finally, check if the game is under maintenance.

Can I log in to my game account on different devices?

As long as your account is linked (e.g., via email, phone number, or a third-party platform), it usually supports logging in on multiple devices. However, some games may restrict simultaneous online access.